Privacy & Payment Policy

Effective Date: 8/29/2024

Bay Area Veterinary Care ("we," "our," or "us") is committed to protecting the privacy of our website visitors and ensuring compliance with payment network rules. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.bayareaveterinarycare.com, as well as how we comply with payment network requirements.

1. Information We Collect

a. Personal Information:
We may collect personal information you provide to us directly, such as your name, email address, phone number, and any other details you choose to provide when filling out forms on our website, including appointment requests or contact forms.

b. Non-Personal Information:
We may also collect non-personal information automatically as you navigate our site. This may include your IP address, browser type, device type, pages visited, time spent on the site, and other usage data.

2. How We Use Your Information

a. To Provide Services:
We use your personal information to respond to your inquiries, process your requests, and provide you with veterinary services.

b. To Improve Our Website:
Non-personal information helps us understand how visitors use our website, enabling us to enhance the user experience and improve our services.

c. Marketing Communications:
With your consent, we may use your contact information to send you promotional materials, newsletters, or other information related to our services. You can opt out of these communications at any time.

3. Compliance with Payment Network Rules

To ensure a secure and transparent transaction process, our website adheres to the following payment network requirements:

• Payment Networks:
  

• Legal Restrictions:
  Any legal restrictions that may apply to our services or products are clearly listed.
• Service/Product Descriptions:
  Complete descriptions of the veterinary services or products offered are provided on our website.
• Return/Refund Policy:
  No refunds or returns accepted.
• Transaction Currency:
  Currency accepted is the United States Dollar, USD.
• Consumer Data Privacy Policy:
  Our consumer data privacy policy is easily accessible and clearly explained to protect your privacy.
• Security Capabilities for Payment Card Details:
  We implement industry-standard security measures to protect your payment card details during transmission. This includes using Secure Sockets Layer (SSL) encryption technology to ensure that your personal and payment information is securely transmitted over the internet. Our website is also regularly monitored for vulnerabilities to prevent unauthorized access. These measures help to safeguard your sensitive information and ensure the safety of your transactions.
• Terms and Conditions of Promotions:
  The terms and conditions for any promotions we offer are detailed on our website to provide full transparency.

4. How We Share Your Information

a. Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are obligated to protect your information and use it only for the purposes we specify.

b. Legal Requirements:
We may disclose your information if required to do so by law or in response to a legal process, such as a court order or subpoena.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are stored on your device. You can adjust your browser settings to refuse cookies, but this may limit your ability to use some features of our website.

6. Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to or restrict certain types of data processing. To exercise these rights, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our compliance with payment network rules, please contact us at:

Bay Area Veterinary Care
7020 Big Bend Road, Suite 102, Gibsonton, FL 33534
info@bayareavetcare.com
(813) 402-2232